How Fitness MD Increased Member Engagement and Retention with Body Composition Tracking

Apr 27, 2026

Kris Okamuro
Location: Barstow, California
Experience: 35+ Years in Fitness

The Opportunity: Go Beyond Traditional Equipment

After decades in the fitness industry, Kris Okamuro wasn’t looking for another piece of equipment—he was looking for a way to deliver more value to his members.

“I wanted to provide my members with something that has substantially greater value than traditional weight or cardio machines.”

The Solution: Making Progress Visible

Fitness MD introduced the Valhalla BodyCompScale as part of its core member experience. Members can:

  • Use the scale anytime
  • Receive printed reports
  • Track progress over time

This shifted the focus from weight alone → measurable progress.

“They really like getting the printouts— it makes their progress feel real.”

The Impact: Higher Engagement and Stronger Retention

The biggest shift wasn’t just data—it was behavior.

“Adding body composition tracking has elevated the client experience… boosting engagement and helping retain members.”

By giving members more meaningful feedback:

  • Motivation increased
  • Check-ins became more frequent
  • Members stayed committed longer

“Engagement increases when clients can see results — even if the scale doesn’t move.”

A Proven Driver for Programs

Fitness MD’s 17-year “Lose To Win” Weight Loss Challenge became even more impactful with body composition tracking.

“Participants love seeing tangible results they can show off during their journey.”

Clear, visual progress made the program more engaging and rewarding—enhancing the overall member experience.

Why Valhalla Scientific Stands Out

With 35+ years in the industry, Kris has used nearly every method available.

  • Skinfold calipers → inconsistent, uncomfortable
  • Infrared tools → limited practicality
  • Other scales → inconsistent results Valhalla stood out for:
  • Ease of use
  • Consistent accuracy
  • Strong value and ROI
  • Professional-grade quality

“IchoseValhallabecauseofeaseofuse,consistentaccuracy,value,andreturnoninvestment.”

Reliable Support That Builds Trust

Long-term value isn’t just about the product—it’s about support.

“It’s one thing to sell a product — but repeat business tells the real story.”

“On the few occasions we needed support, Valhalla was exceptional — either resolving it over the phone or quickly with minimal downtime.”

Fitness MD now operates multiple units, ensuring continuous access for members.

The Result: A More Valuable Gym Experience

Today, the BodyCompScale is a core part of how Fitness MD delivers value.

“By far, our BodyCompScale is our most valuable piece of equipment.”

“It’s not just about weight — it’s about progress our members can understand and feel.”

Takeaway for Fitness Operators

For gyms, engagement and retention are everything. By making progress visible, Fitness MD has:

  • Strengthened member relationships
  • Increased engagement
  • Improved retention

Turning better data into a better member experience—and a stronger business.

Interested in Bringing This to Your Facility?

If you’re looking to enhance member engagement, improve retention, and offer a more data-driven fitness experience:

Contact Us today to learn more, request pricing, or discuss how it can fit into your facility.

We’re happy to answer any questions and help you determine if it’s the right solution for your gym or practice.